Standard
U.S. Postage
PAID
Merced, CA
Permit No. 1186
Central California Alliance for Health
1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066
sure members get
coordinated and
ongoing care after
being discharged
or moved to their
home. There are
many reasons
members may end
up back at the
hospital:
■
■
Unable to follow
up with a Primary
Care Provider
(PCP).
■
■
Medication
is not taken as
prescribed.
■
■
Communication
gaps between
settings.
The Alliance Care Transitions
Program assists members in the
following ways:
1.
Calls members or their
T
he transition from a
hospital or a skilled nursing
facility (SNF) to home after
discharge can be difficult. This is
why the Alliance has taken extra
steps to help members have a
smooth transition. The Alliance
Care Transitions Program makes
Care Transitions
Program
caregivers within three days of the
member’s discharge.
2.
Assesses if the member has a
post-hospitalization follow-up
appointment with their PCP within
14 days of discharge.
3.
Reviews discharge paperwork
with the member or their
caregiver.
4.
Assists with finding out if any
new medications were ordered.
If there are questions, the
member or their caregiver will
be directed to the Alliance Nurse
Advice Line or to their PCP. Our
staff will also call the hospital staff,
the PCP office or departments
within the Alliance to coordinate
care for the member. This ensures
there is a smooth transition.
If you have questions
about the Alliance Care
Transition Program, please call
1-800-700-3874, ext. 5517
.
healthy
living
A newsletter for the members of Central California Alliance for Health
March 2017
Volume 23, Issue 1
IMPORTANT NOTICE:
Member Services will not be
available on March 16 from
12:15 p.m. to 4:15 p.m. due to a
company-wide meeting.