Central California Alliance for Health | Living Healthy | December 2020

HEALTHY A newsletter for the members of Central California Alliance for Health Volume 26, Issue 4 DECEMBER 2020 Standard U.S. Postage PAID Merced, CA Permit No. 1186 Central California Alliance for Health 1600 Green Hills Road, Suite 101 Scotts Valley, CA 95066 Beginning April 1, 2021, the Department of Health Care Services (DHCS) will manage the prescription drug benefits for Medi‑Cal members. The new program is called Medi‑Cal Rx. The Alliance will no longer manage your prescription drug benefits after March 31, 2021. Alliance members can continue to fill prescriptions at the pharmacy as usual or through mail order. You will need to present your Medi‑Cal Benefits Identification Card (BIC) when filling a prescription at the pharmacy. If you have questions about your prescriptions on or after April 1, you will need to call Medi‑Cal Rx at 800-977‑2273 (TTY: 7-1-1 ) or go to medi-calrx.dhcs.ca.gov . Protecting your privacy Details about your health care are personal. You deserve to have them kept that way. That is why we do all we can to protect your privacy. We may disclose your information for treatment, payment and health care operations without having to ask your permission. An example would be to tell a provider you were eligible as an Alliance member so he or she could treat you. There are other situations in which we may also disclose information without your permission. These are determined by law. If other people ask us for your information, outside of what is allowed by law, you must say it is OK before we can give it to them. We often review the way we keep your information safe. And we will continue to do so. We want you to have good care and peace of mind. For more information about our privacy practices, see the Notice of Privacy Practices at the back of your Member Handbook/ Evidence of Coverage. It is also available on our website, www.ccah-alliance.org . Important prescription drug benefit update for Medi-Cal members