More care and support for members Enhanced Care Management (ECM) and Community Supports help people who have complex health issues or need help setting up their medical care. You can get help with: ■ Housing. ■ Managing your medical needs. ■ Getting food and help after leaving the hospital. Enhanced Care Management (ECM) ECM services can help guide your medical care. These services can also help you find services related to your care. ECM is open to members who: ■ Are experiencing homelessness. ■ Have mental health or substance abuse challenges. ■ Go to the hospital but could avoid going there. ■ Qualify to live in long-term care facilities. ■ Live in nursing facilities but want to get back into the community. ■ Are pregnant or have given birth in the past 12 months. ■ Some children and youth. Community Supports Community Supports can help you with housing, getting food and support after leaving the hospital, and more. Here are some updates to Community Supports: ■ Environmental Accessibility and Adaptability (EAA) services are available. EAA helps members who need changes in their home to live on their own. Changes could include grab bars or making doors wider. ■ The Medically Tailored Meals program is now offered to members with complex health needs or chronic diseases. Medically tailored meals are made for members based on their medical condition. These meals help people regain and maintain their health. To learn more about getting these services, visit www.thealliance.health/members/ecm-cs or call 831-430-5512. Living Healthy 5
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