2022 POPULATION NEEDS ASSESSMENT Howwe are meeting your health care needs The Alliance does an annual member Population Needs Assessment (PNA) survey. This survey gives us a chance to hear what you think about the care and service you receive. Thank you to those of you who participated in our 2022 survey! This is a summary of what we heard. Members said that they: ■ Really like that the advice they get from their primary care provider does not go against their health beliefs. ■ Appreciate the Alliance and the service they receive from us. We’re pleased to hear it! We will share this feedback with our providers. Although we love hearing where we succeed, we also like to hear where we can improve. Members shared that they would be most interested in receiving information or help from the Alliance on the following topics: ■ Alliance Nurse Advice Line. ■ Alliance transportation benefit. We are working hard to create the best health care experience for you. Watch for other new ways the Alliance is working to help get you the right care, in the right place at the right time. We will share our action plan and strategies to address member needs using health education, cultural and linguistic services, and quality improvement programs. If you have questions about the Alliance 2022 PNA, please call the Alliance Health Education Line at 800-700-3874, ext. 5580. If you need language assistance, we have a special telephone line to get an interpreter who speaks your language, available to you at no cost. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 7-1-1). Doctors recommend second COVID-19 vaccine booster dose In March 2022, the Centers for Disease Control and Prevention issued new guidelines for COVID-19 vaccine booster doses. A booster dose is an extra dose of vaccine after the primary dose or doses have been given. The booster dose works to remind our bodies to recognize the virus and make antibodies against the virus. Data shows that people with booster doses were 21 times less likely to die from COVID-19, when compared to people who were unvaccinated, and 7 times less likely to be hospitalized. People who are immunocompromised and over 50 years of age are encouraged to get a second booster dose at least four months after the first booster dose was given. This additional dose is safe and important for people at risk for severe disease, who may need more protection from COVID-19 infection. Talk to your doctor if you have questions about whether a second booster dose is right for you. 3 Living Healthy
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