You may have other health coverage (OHC) if: ■ You have health insurance through your job, spouse or partner, or Covered California. ■ You bought insurance on your own. ■ You became eligible because of a new life event—getting married, for example. If you have more than one health insurance plan, there are rules that say which plan pays first and which pays second. If you have other insurance and Medi-Cal, your other insurance is the primary insurance and Medi-Cal is secondary. If the primary insurance has special rules, you must follow them. If you don’t follow its rules, your primary insurance may not pay for your care, and the Alliance will not pay for it either. Your OHC may have ended if: ■ Your health coverage switched from Covered California to Medi-Cal. ■ Your job ended or you were laid off. ■ You did not work enough hours to qualify for insurance through your job. ■ You stopped paying your insurance premiums. ■ You canceled your insurance for any reason. Who to contact if your OHC information changed: Call your local Medi-Cal enrollment agency. It is important that you give them this information so they can update your case. Merced County: 855-421-6770 Monterey County: 877-410-8823 Santa Cruz County: 888-421-8080 If you have Medi-Cal because you are receiving SSI benefits, call your local Social Security Administration (SSA) office. Merced SSA office: 888-632-7069 Monterey SSA office: 877-696-9397 Santa Cruz SSA office: 800-780-1106 You can also update your information on the California DHCS website: www.dhcs.ca.gov/services/Pages/ TPLRD_OCU_cont.aspx. Please let us know about the updates to your information too. Call the Alliance’s Member Services Department at 800-700-3874, Monday through Friday, 8 a.m. to 5:30 p.m. Did you know that the Alliance offers Language Assistance Services? The Alliance provides both telephonic and face-to-face interpreting services, translation of written member information, and written information in other formats at no cost to you. If you need to reach the Alliance’s Language Assistance Services or have questions, please call the Alliance Member Services Department at 800700-3874. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 7-1-1). What you need to know about other health coverage 4 Living Healthy
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