Daim ntawv tshaj xo no los kuj muaj ua ntawv luam loj thiab kaw ua suab nyob ntawm thealliance.health/hmn/tag/alternative-access. Este boletín también está disponible en formato de letra grande y audio en thealliance.health/es/tag/alternative-access. OFFICE OF CIVIL RIGHTS – U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES If you believe you have been discriminated against on the basis of race, color, national origin, age, disability or sex, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by phone, in writing, or electronically: ■ By phone: Call 800-368-1019. If you cannot speak or hear well, please call TTY/TDD 800-537-7697. ■ In writing: Fill out a complaint form or send a letter to: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 Complaint forms are available at http://www.hhs.gov/ ocr/office/file/index.html. ■ Electronically: Visit the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/ portal/lobby.jsf. If you have questions, call TotalCare (HMO D-SNP) at 833530-9015 (TTY: 800-735-2929 (Dial 711)), 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from Oct. 1 through March 31, and Monday through Friday (except holidays) from April 1 through Sept. 30. TotalCare (HMO D-SNP) is a Medicare Advantage plan with a Medicare contract and a contract with the California Medicaid program. Enrollment in TotalCare depends on contract renewal. TotalCare is the trade name of the Central California Alliance for Health. TotalCare is a registered trademark of the Santa Cruz-Monterey-Merced-San Benito-Mariposa Managed Medical Care Commission, a California public entity, operating as Central California Alliance for Health. Notice of Availability of Language Assistance Services and Auxiliary Aids and Services English ATTENTION: If you need help in your language call 1-800-700-3874 (TTY: 1-800-735-2929). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call 1-800-700-3874 (TTY: 1-800735-2929). These services are free of charge. TotalCare (HMO D-SNP) members call 1-833-530-9015 (TTY: 1-800- 735-2929 (Dial 711)). ﺔﯾﺑرﻌﻟ ا (Arabic) ﯾُرﺟﻰ اﻻﻧﺗﺑﺎه : إذا اﺣﺗﺟت إﻟﻰ اﻟﻣﺳﺎﻋدة ﺑﻠﻐﺗك، ﻓﺎﺗﺻل ﺑـ 1-833-530-9015 1-800-735-2929; 711) .(TTY: ﺗﺗوﻓر أﯾﺿًﺎ اﻟﻣﺳﺎﻋدات واﻟﺧدﻣﺎت ﻟﻸﺷﺧﺎص ذوي اﻹﻋﺎﻗﺔ، ﻣﺛل اﻟﻣﺳﺗﻧدات اﻟﻣﻛﺗوﺑﺔ ﻞ �� ﺑ واﻟﺨﻂ ي . � ﺒ � اﻟ اﺗﺼﻞ ب ـ 1-833-530-9015 1-800-735-2929; 711) .(TTY: ھذه اﻟﺧدﻣﺎت ﻣﺟﺎﻧﯾﺔ . ﯾُرﺟﻰ ﻣن أﻋﺿﺎء TotalCare (HMO D-SNP) اﻻﺗﺻﺎل ﺑرﻗم 1-833-530-9015 ) ) TTY: 1-800-735-2929 اﻻﺗﺻﺎل ﺑرﻗم . ((711 Հայերեն (Armenian) ՈՒՇԱԴՐՈՒԹՅՈՒՆ: Եթե Ձեզ օգնություն է հարկավոր Ձեր լեզվով, զանգահարեք 1-800-700-3874 (TTY: 1-800- 735-2929; 711)։ Կան նաև օժանդակ միջոցներ ու ծառայություններ հաշմանդամություն ունեցող անձանց համար, օրինակ` Բրայլի գրատիպով ու խոշորատառ տպագրված նյութեր։ Զանգահարեք 1-800-700-3874 (TTY: 1-800-735-2929; 711)։ Այդ ծառայություններն անվճար են։ TotalCare (HMO D-SNP) անդաﬓերը կարող են զանգահարել 1-833-530-9015 հեռախոսահամարով (TTY՝ 1-800-735-2929 (զանգահարեք 711)): ឃាល ᥚ្សមាគ ᥚ្ល់ជភាᥚសាាែខ្ម រ (Cambodian) ចំណំ៖ េបើ អ្ន ក ្ រតវ� កាȆរជំនួយ ជភា᥆សា របស់អ្ន ក សូម ទូរស័ព្ទ េ�េលខ 1-800-700-3874 (TTY: 1-800-735-2929; 711)។ ជំនួយ និង េសវកម្ម ស្រមាȆប់ ជនពិកាȆរ ដូចជឯកសារសរេសរជអក្សរផុស ស្រមាȆប់ជនពិកាȆរែភ្ន ក ឬឯកសារសរេសរជអក្សរពុម្ព ធំ ក៏ឣចរកបានផងែដរ។ ទូរស័ព្ទ មកេលខ 1-800-700-3874 (TTY: 1-800-735-2929; 711)។ េសវកម្ម ទាȆំងេនះមិនគិតៃថ្ល េឡើយ។ This newsletter is also available in large print and audio formats at www.thealliance.health/otherformats.
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