Living Healthy A newsletter for the members of Central California Alliance for Health December 2025 | VOLUME 31, ISSUE 4 Standard U.S. Postage PAID Walla Walla, WA Permit No. 44 Central California Alliance for Health 1600 Green Hills Road, Suite 101 Scotts Valley, CA 95066 If you’re worried about your Medi-Cal coverage, you’re not alone. The Alliance is here to help. Medi-Cal is still open to everyone who qualifies. Nothing has changed about who can get it or what it covers. Some members may see changes to their benefits starting in January 2026, but for now, you should keep seeing your doctor and getting the care you need. You can also get care without leaving home. Ask your doctor if they offer phone or video visits. You can call our 24/7 Nurse Advice Line at 844-971-8907 (TTY: Dial 711), book a virtual visit through Rocket Doctor at 844-996-3763, or connect with a doctor or promotora de salud through Zócalo Health at 213-855-3465. If you need more information, visit www.thealliance.health/medi-calchanges or call Member Services at 800-700-3874 (TTY: Dial 711), Monday through Friday, from 8 a.m. to 5:30 p.m. We’re here for you and your family. Questions about Medi-Cal? We’re here for you
Living Healthy 2 Ask the doctor What should I do if I can’t see my doctor right away? Sometimes you get sick when your doctor’s office is closed. Maybe you need help fast. If you can’t see your doctor right away, you have other ways to get care. Here are some ways to get care: ■ Call your doctor’s office advice line. ■ Schedule a telehealth visit. ■ Call our Nurse Advice Line. ■ Visit an urgent care clinic. What is a doctor’s advice line? Some doctor’s offices have a phone line you can call when you need medical help. This line connects you to someone who can answer your questions and tell you what to do next. What is telehealth? Telehealth is when a doctor can see you on a video call while you stay at home. The Alliance now partners with Rocket Doctor to provide telehealth visits for flu symptoms, sore throat, allergies, digestive problems, skin conditions, urinary tract infections and more. Dr. Mai Bui-Duy is a Medical Director at Central California Alliance for Health. She practiced Internal Medicine primary care in Santa Cruz County for seven years and has 15 years of experience in the medical field.
Living Healthy 3 This service is covered by the Alliance and is available in English and Spanish. Visit www.rocketdoctor.io/contact/ california to schedule an appointment. What is the Nurse Advice Line? If you are not sure where to go or what to do, the 24/7 Nurse Advice Line can help you. A nurse can help you decide if you need to go to urgent care, go to the emergency room or wait to see your doctor. Call 844-971-8907 (TTY: Dial 711) to talk to a nurse. You can also visit www.thealliance.health/NAL to learn more. What are urgent care clinics? Urgent care is for things that are not life-threatening, like minor injuries, illnesses and infections. These clinics may offer services like x-rays and stitches. Visit www.thealliance.health/ urgent-care to learn more. What if I think it’s serious? If you think you are having an emergency or something that is life-threatening, call 911 or go to the emergency room right away. You have prescription benefits! If you are a Medi-Cal member, your prescription drugs that are filled at a pharmacy are covered by Medi-Cal Rx and not the Alliance. To find out if a drug is covered, call 800-977-2273 (TTY: Dial 711) or go to www.medi-calrx.dhcs.ca.gov. If you are an IHSS member, pharmacy services are managed by MedImpact. You can view the list of covered drugs at www.thealliance.health/prescriptions. You can also request a mailed copy by calling Member Services at 800-700-3874 (TTY: Dial 711). Drugs given in a doctor’s office or clinic These are considered physician-administered drugs (PAD). You can view coverage information in the Member Handbook and at www.thealliance.health/prescriptions. If you would like a mailed copy, please call Member Services at 800-700-3874 (TTY: Dial 711). These options can help you get care when you need it. If you have questions, call the Alliance Member Services Department at 800-700-3874 (TTY: Dial 711). We’re here to help!
Alternative formats Alliance members, did you know you can get your written information in different formats? These formats can help you if you have trouble seeing or hearing. Examples of alternative formats are: Want to try it? The Alliance member newsletter is available on our website in large print and audio format. If you would like other written information in an alternative format, call Alliance Member Services at 800-700‑3874 (TTY: Dial 711), 8 a.m. to 5:30 p.m., Monday through Friday. Living Healthy 4 At the Alliance, we care about your health. That’s why our health education programs give Alliance members the tools to be as healthy as possible. The Alliance offers self-management tools to help you and your family learn about different health topics. These tools can be found on our Health and Wellness website. Healthy eating, healthy weight, physical activity Self-management tools for children and teens These tools include a personalized eating plan, a BMI calculator for children and teens, and a physical activity planner. They can be used anytime to help maintain a healthy weight, eat healthy and encourage physical activity with your family. Self-management tools for adults These tools include a personalized eating plan, a physical activity planner and a healthy weight assessment. They can be used anytime to help maintain a healthy weight, eat healthy and fit physical activity into your week. Depression, managing stress and avoiding at-risk drinking Self-management tools for adults These tools include a depression self-test, resources for how to manage stress and a tool to check drinking habits. Use each tool to search for the topics that you need. If you feel you need more help, you can talk to your doctor. Quitting tobacco Self-management tools for adults These tools include a quit plan and self-help materials to help you with quitting tobacco and/or smoking. Visit the Alliance’s Health and Wellness website to find the self-management tools at www.thealliance.health/ health-and-wellness. For more information about self-management tools or health education programs, call the Health Education Line at 800-700-3874, ext. 5580. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 711). Health resources and self-management tools ■ Braille: small bumps or raised dots you can feel to read if you are blind or have low vision. ■ Audio or data CD: a CD you can listen to on a computer or a CD player if reading is hard for you. ■ Large print: bigger letters to help you if you have trouble reading small text.
Living Healthy 5 We want to make sure you know how to get services that are covered by your health plan. Below are some important terms used in health care and what they mean. Referral If you are assigned to an Alliance primary care provider (PCP), you must have a referral to see another doctor. ■ If your PCP thinks you need to see another doctor, they will fill out a Referral Consultation Form. ■ If we don’t have a referral, we can’t pay the bill or claim from the other doctor. ■ There are some exceptions. See your Evidence of Coverage or Member Handbook for a complete list. The Member Handbook is found online at www.thealliance.health/ memberhandbook. Authorized referral Our service area includes Mariposa, Merced, Monterey, San Benito and Santa Cruz counties. If your PCP refers you to a doctor out of our service area, they will need to get approval from the Alliance ahead of time. This is called an authorized referral. ■ This means that we need to approve the referral before you can see the other doctor. ■ If you are an Alliance Care InHome Supportive Services (IHSS) member, you will need an authorized referral if your PCP refers you to a doctor who doesn’t work with the Alliance—even if the doctor is in our service area. ■ Alliance members who are enrolled in the California Children’s Services (CCS) Program will also need an authorized referral for specialty care. Prior authorization The Alliance must approve some services, procedures, medications and equipment before you get them. This is called prior authorization. The provider who is going to perform the service must send us a request to let us know what you need and the reason why. ■ If the request is medically necessary and a covered benefit, we will approve it and you can get the service. ■ If we deny a request, you can file an appeal if you disagree with our decision. Understanding referrals and authorizations
Living Healthy 6 The holiday season can be hard, especially if you are missing someone who passed away, feeling sad after a breakup or facing a big life change. Instead of looking forward to the season, you might feel sadness, anger, tiredness or body aches. It’s OK to feel this way. You don’t have to pretend to be happy. Here are some things that can help ■ Call Member Services at 800-700-3874 (TTY: Dial 711) to request no-cost counseling or support. ■ Join a local grief support group, or look for help online at websites like grief.com. ■ Try to sleep at least 8 hours each night. ■ Eat healthy food and drink plenty of water every day. ■ Move your body daily. If you haven’t exercised in a while, talk to your health care provider about exercise that’s right for you. ■ Connect with family, friends or neighbors you enjoy being with. ■ Try activities like drawing, reading, listening to music or spending time in nature. ■ If you are spiritual, connecting with your spiritual practice might also bring you comfort. You can choose how you celebrate the holidays. It’s OK to skip traditions, change them or start new ones. Grief is different for everyone, and it takes time to heal. Be kind and patient with yourself, and remember—it’s OK to ask for help. Coping with grief during the holidays Let your voice be heard! We have many ways for you to let us know how we are doing and how we can improve. One of them is through our Member Services Advisory Group (MSAG). Through MSAG, we can hear from our members and people who serve our members. We use this information to help us better understand what our members think, want and need. This group is made up of Alliance members and representatives of county and community agencies. Meetings are held four times per year. Alliance members or parents of an Alliance member can get $50 for going to each meeting. If you would like to know more about how to join MSAG, please email msag@thealliance.health, call the Alliance at 800-700-3874 (TTY: Dial 711) or visit us online at www.thealliance.health/msag.
Living Healthy 7 Opioids: What you need to know Opioids are strong medicines that help people deal with pain, especially after surgery or an injury. They work by blocking pain signals in the brain. Your doctor may prescribe these medicines, but it is really important to use them the right way. Taking too much or mixing them with other medicines can be dangerous. Examples of opioids: ■ Oxycodone (like OxyContin or Percocet). ■ Hydrocodone (like Vicodin). ■ Morphine. ■ Fentanyl. ■ Codeine. Opioids can be helpful when used correctly, but they can also be very dangerous if not taken the right way. Medicines that can be dangerous together Taking opioids with certain other medicines can cause serious problems. Some of these medicines include: ■ Benzodiazepines (like Xanax, Ativan or Valium)—used for anxiety or sleep. ■ Antipsychotics (like Abilify, Seroquel or Risperdal)— used for mental health or mood problems. ■ Sedatives (like Ambien or Benadryl)—used to help with sleep. All these medicines make your brain and body slow down. When you take more than one at the same time, your body can slow down too much. This can make you feel very tired, pass out (faint) or even stop breathing. What is naloxone? Naloxone (brand name Narcan) is a medicine that can reverse an opioid overdose. If someone takes too much of an opioid, naloxone helps them breathe again. It comes as a nasal spray or an injection and works very quickly. If someone is not waking up or is breathing slowly, call 911 and give naloxone right away. Staying safe with opioids ■ Only take medicine that your doctor prescribes for you. ■ Never mix opioids with alcohol or other medicines that make you sleepy. ■ Keep opioids in a safe place, away from kids. ■ Ask your doctor if you should carry naloxone. ■ Never share your pain medicine with others. Opioids can help with pain, but they must be used the right way. Always talk to your doctor or pharmacist if you have questions about how to stay safe.
Living Healthy LIVING HEALTHY is published for the members and community partners of CENTRAL CALIFORNIA ALLIANCE FOR HEALTH, 1600 Green Hills Road, Suite 101, Scotts Valley, CA 95066, telephone 831-430-5500 or 800-700-3874, ext. 5505, website www.thealliance.health. Information in LIVING HEALTHY comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Models may be used in photos and illustrations. 2025 © Coffey Communications, Inc. All rights reserved. Editor Randi Motson Quality and Health Programs Supervisor Ivonne Muñoz www.thealliance.health At every life stage. For any health condition. Trusted, no cost Medi-Cal health care from a local team that understands you. The Alliance—your ally in being your healthiest self. We are texting members! The Alliance texts members to help them keep up to date on Alliance benefits and services. Alliance texts are from the short code 59849. To learn more, visit our website at www.thealliance.health/member-texting. 8 It can be tricky to keep track of your health care when you are seeing different doctors or getting care from different places. If you need help with your medical care, prescriptions and behavioral health services, the Alliance can help. Here’s how: ■ After the hospital. Did you just come home from the hospital? We help with follow-up appointments and medicines. ■ Getting to appointments. Need a ride to see the doctor? We can help set up free rides for you. ■ Special care management. Need more help? We offer Complex Care Management services. For more information and help in your own language, call our Care Management team at 800-700-3874 (TTY: Dial 711). You can also call Alliance Member Services at the same number, Monday through Friday, 8 a.m. to 5:30 p.m. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 711). Care Management can help you get the care you need
Living Healthy Discrimination is against the law. Central California Alliance for Health (the Alliance) follows State and Federal civil rights laws. The Alliance does not unlawfully discriminate, exclude people, or treat them differently because of sex, race, color, religion, ancestry, national origin, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity, or sexual orientation. The Alliance provides: ■ Free aids and services in a timely manner to people with disabilities to help them communicate better, such as: ■ Qualified sign language interpreters ■ Written information in other formats (large print, audio, accessible electronic formats, other formats) ■ Free language services in a timely manner to people whose primary language is not English, such as: ■ Qualified interpreters ■ Information written in other languages If you need these services, contact the Alliance between 8 a.m. and 5:30 p.m., Monday through Friday, by calling 800-700-3874. If you cannot hear or speak well, please call 800-735-2929 (TTY: Dial 711). Upon request, this document can be made available to you in braille, large print, audiocassette, or electronic form. To obtain a copy in one of these alternative formats, please call or write to: Central California Alliance for Health 1600 Green Hills Road, Suite 101 Scotts Valley, CA 95066 800-700-3874 800-735-2929 (TTY: Dial 711) HOW TO FILE A GRIEVANCE If you believe that the Alliance has failed to provide these services or unlawfully discriminated in another way on the basis of sex, race, color, religion, ancestry, national origin, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity, or sexual orientation, you can file a grievance with the Alliance’s Civil Rights Coordinator, also known as the Senior Grievance Specialist. You can file a grievance by phone, in writing, in person, or electronically: ■ By phone: Contact the Alliance’s Senior Grievance Specialist between 8 a.m. and 5:30 p.m., Monday through Friday, by calling 800-700-3874. Or, if you cannot hear or speak well, please call 800-735-2929 (TTY: Dial 711). ■ In writing: Fill out a complaint form or write a letter and send it to: Central California Alliance for Health Attn: Senior Grievance Specialist 1600 Green Hills Road, Suite 101 Scotts Valley, CA 95066 ■ In person: Visit your doctor’s office or the Alliance and say you want to file a grievance. ■ Electronically: Visit the Alliance’s website at www.thealliance.health. OFFICE OF CIVIL RIGHTS – CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES You can also file a civil rights complaint with the California Department of Health Care Services, Office of Civil Rights by phone, in writing, or electronically: ■ By phone: Call 916-440-7370. If you cannot speak or hear well, please call 711 (Telecommunications Relay Service). ■ In writing: Fill out a complaint form or send a letter to: Deputy Director, Office of Civil Rights Department of Health Care Services Office of Civil Rights P.O. Box 997413, MS 0009 Sacramento, CA 95899-7413 Complaint forms are available at www.dhcs.ca.gov/Pages/Language_Access.aspx. ■ Electronically: Send an email to CivilRights@dhcs.ca.gov. This newsletter is also available in large print and audio formats at www.thealliance.health/otherformats. Nondiscrimination Notice Daim ntawv tshaj xo no los kuj muaj ua ntawv luam loj thiab kaw ua suab nyob ntawm thealliance.health/hmn/tag/alternative-access. Este boletín también está disponible en formato de letra grande y audio en thealliance.health/es/tag/alternative-access.
Living Healthy OFFICE OF CIVIL RIGHTS – U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES If you believe you have been discriminated against on the basis of race, color, national origin, age, disability, or sex, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by phone, in writing, or electronically: ■ By phone: Call 800-368-1019. If you cannot speak or hear well, please call TTY/TDD: 800-537-7697. ■ In writing: Fill out a complaint form or send a letter to: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 Complaint forms are available at www.hhs.gov/ civil-rights/filing-a-complaint/index.html. ■ Electronically: Visit the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/ portal/lobby.jsf. Taglines Notice of Availability of Language Assistance and Auxiliary Aids and Services English ATTENTION: If you need help in your language call 1-800-700-3874 (TTY: 1-800-7352929). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call 1-800-700-3874 (TTY: 1-800-735-2929). These services are free of charge. اﻟﻌرﺑﯾﺔ (Arabic) ﻳﺮ ج اﻻﻧﺘﺒﺎه : إذ ا اﺣﺘﺠﺖ إﻟﻰ اﻟﻤﺴﺎﻋﺪة ﺑﻠﻐﺘﻚ، ﻓﺎﺗﺼﻞ ﺑ ـ 1-800-700-3874 1-800-735-2929) .(TTY: ﺗﺘﻮﻓﺮ أﻳﻀ ًﺎ اﻟﻤﺴﺎﻋﺪات واﻟﺨﺪﻣﺎت ﻟﻸﺷﺨﺎص ذوي اﻹﻋﺎﻗﺔ، ﻣﺜﻞ اﻟﻤﺴﺘﻨﺪات اﻟﻤﻜﺘﻮﺑﺔ ﺑﻄﺮﻳﻘﺔ ﺑﺮﻳﻞ واﻟﺨﻂ اﻟﻜﺐ ري . اﺗﺼﻞ ﺑ ـ 1-800-700-3874 ھﺬه اﻟﺨﺪﻣﺎت ﻣﺠﺎﻧﯿﺔ . .(TTY: 1-800-735-2929) Հայերեն (Armenian) ՈՒՇԱԴՐՈՒԹՅՈՒՆ: Եթե Ձեզ օգնություն է հարկավոր Ձեր լեզվով, զանգահարեք 1- 800-700-3874 (TTY: 1-800-735-2929)։ Կան նաև օժանդակ միջոցներ ու ծառայություններ հաշմանդամություն ունեցող անձանց համար, օրինակ` Բրայլի գրատիպով ու խոշորատառ տպագրված նյութեր։ Զանգահարեք 1-800-700-3874 (TTY: 1-800-735-2929)։ Այդ ծառայություններն անվճար են։ ែខ្ម រ (Cambodian) ចំណំ៖ របសិនេបើអ្ន ក្រត�វការជំនួយជភាសារបស់អ្ន ក សូមេ�ទូរសព្ទ េ�េលខ 1-800-700-3874 (TTY: 1-800-735-2929)។ ស្រមាប់ជំនួយ និងេសវកម្ម េផ្សងៗ ស្រមាប់ជនពិការ ដូចជឯកសារអក្សរសា្ទ ប និងអក្សរពុម្ព ធំៗ ក៏មានែដរ។ សូមេ�ទូរសព្ទ េ�េលខ 1-800-7003874 (TTY: 1-800-735-2929)។ េសវកម្ម ទាំងេនះមិនគិតៃថ្ល េនះេទ។ 繁體中文 (Chinese) 请注意:如果您需要以您的母语提供帮助,请致电 1-800-700-3874 (TTY: 1-800-735-2929)。另外还提供针对残疾人士的帮助和服务,例如盲文和需要较大 字体阅读,也是方便取用的。请致电 1-800-700-3874 (TTY: 1-800-735-2929)。这些服务 都是免费的。 ﻓﺎرﺳﯽ (Farsi) ﺗوﺟﮫ : اﮔر ﻣﯾﺧواھﯾد ﺑﮫ زﺑﺎن ﺧود ﮐﻣﮏ درﯾﺎﻓت ﮐﻧﯾد، ﺑ ﺎ 1-800-735-2929) (TTY: 1-800-700-3874 ﺗﻣﺎس ﺑﮕﯾرﯾد . ﮐﻣﮑﮭ ﺎ و ﺧدﻣﺎت ﻣﺧﺻوص اﻓراد دارای ﻣﻌﻠوﻟﯾت ، ﻣﺎﻧﻧد ﻧﺳﺧﮭﮭﺎی ﺧط ﺑرﯾل و ﭼﺎپ ﺑ ﺎ ﺣروف ﺑزرگ ، ﻧﯾز ﻣوﺟود اﺳت . ﺑ ﺎ 1-800-735-2929) (TTY: 1-800-700-3874 ﺗﻣﺎس ﺑﮕﯾرﯾد . اﯾن ﺧدﻣﺎت راﯾﮕﺎن اراﺋﮫ ﻣﯾﺷوﻧد . Notice of Availability of Language Assistance and Auxiliary Aids and Services English ATTENTION: If you need help in your language call 1-800-700-3874 (TTY: 1-800-7352929). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call 1-800-700-3874 (TTY: 1-800-735-2929). These services are free of charge. اﻟﻌرﺑﯾﺔ (Arabic) ﻳﺮ ج اﻻﻧﺘﺒﺎه : إذ ا اﺣﺘﺠﺖ إﻟﻰ اﻟﻤﺴﺎﻋﺪة ﺑﻠﻐﺘﻚ، ﻓﺎﺗﺼﻞ ﺑ ـ 1-800-700-3874 1-800-735-2929) .(TTY: ﺗﺘﻮﻓﺮ أﻳﻀ ًﺎ اﻟﻤﺴﺎﻋﺪات واﻟﺨﺪﻣﺎت ﻟﻸﺷﺨﺎص ذوي اﻹﻋﺎﻗﺔ، ﻣﺜﻞ اﻟﻤﺴﺘﻨﺪات اﻟﻤﻜﺘﻮﺑﺔ ﺑﻄﺮﻳﻘﺔ ﺑﺮﻳﻞ واﻟﺨﻂ اﻟﻜﺐ ري . اﺗﺼﻞ ﺑ ـ 1-800-700-3874 ھﺬه اﻟﺨﺪﻣﺎت ﻣﺠﺎﻧﯿﺔ . .(TTY: 1-800-735-2929) Հայերեն (Armenian) ՈՒՇԱԴՐՈՒԹՅՈՒՆ: Եթե Ձեզ օգնություն է հարկավոր Ձեր լեզվով, զանգահարեք 1- 800-700-3874 (TTY: 1-800-735-2929)։ Կան նաև օժանդակ միջոցներ ու ծառայություններ հաշմանդամություն ունեցող անձանց համար, օրինակ` Բրայլի գրատիպով ու խոշորատառ տպագրված նյութեր։ Զանգահարեք 1-800-700-3874 (TTY: 1-800-735-2929)։ Այդ ծառայություններն անվճար են։ ែខ្ម រ (Cambodian) ចំណំ៖ របសិនេបើអ្ន ក្រត�វការជំនួយជភាសារបស់អ្ន ក សូមេ�ទូរសព្ទ េ�េលខ 1-800-700-3874 (TTY: 1-800-735-2929)។ ស្រមាប់ជំនួយ និងេសវកម្ម េផ្សងៗ ស្រមាប់ជនពិការ ដូចជឯកសារអក្សរសា្ទ ប និងអក្សរពុម្ព ធំៗ ក៏មានែដរ។ សូមេ�ទូរសព្ទ េ�េលខ 1-800-7003874 (TTY: 1-800-735-2929)។ េសវកម្ម ទាំងេនះមិនគិតៃថ្ល េនះេទ។ 繁體中文 (Chinese) 请注意:如果您需要以您的母语提供帮助,请致电 1-800-700-3874 (TTY: 1-800-735-2929)。另外还提供针对残疾人士的帮助和服务,例如盲文和需要较大 字体阅读,也是方便取用的。请致电 1-800-700-3874 (TTY: 1-800-735-2929)。这些服务 都是免费的。 ﻓﺎرﺳﯽ (Farsi) ﺗوﺟﮫ : اﮔر ﻣﯾﺧواھﯾد ﺑﮫ زﺑﺎن ﺧود ﮐﻣﮏ درﯾﺎﻓت ﮐﻧﯾد، ﺑ ﺎ 1-800-735-2929) (TTY: 1-800-700-3874 ﺗﻣﺎس ﺑﮕﯾرﯾد . ﮐﻣﮑﮭ ﺎ و ﺧدﻣﺎت ﻣﺧﺻوص اﻓراد دارای ﻣﻌﻠوﻟﯾت ، ﻣﺎﻧﻧد ﻧﺳﺧﮭﮭﺎی ﺧط ﺑرﯾل و ﭼﺎپ ﺑ ﺎ ﺣروف ﺑزرگ ، ﻧﯾز ﻣوﺟود اﺳت . ﺑ ﺎ 1-800-735-2929) (TTY: 1-800-700-3874 ﺗﻣﺎس ﺑﮕﯾرﯾد . اﯾن ﺧدﻣﺎت راﯾﮕﺎن اراﺋﮫ ﻣﯾﺷوﻧد .
Living Healthy Taglines 7-2025 www.thealliance.health Notice of Availability of Language Assistance and Auxiliary Aids and Services �हंद� (Hindi) ध् यान दें: अगर आपको अपनी भाषा में सहायता क� आवश् यकता है तो 1-800-700-3874 (TTY: 1-800-735-2929) पर कॉल करें। अशक् तता वाले लोगों के �लए सहायता और सेवाएं, जैसे ब् रेल और बड़े फोंट में भी दस् तावेज उपलब्ध हैं। 1-800-700-3874 (TTY: 1-800-735-2929) पर कॉल करें। ये सेवाएं �नःशुल् क हैं। Hmoob (Hmong) CEEB TOOM: Yog koj xav tau kev pab txhais koj hom lus hu rau 1-800-700-3874 (TTY: 1-800-735-2929). Muaj cov kev pab txhawb thiab kev pab cuam rau cov neeg xiam oob qhab, xws li puav leej muaj ua cov ntawv su thiab luam tawm ua tus ntawv loj. Hu rau 1-800-700-3874 (TTY: 1-800-735-2929). Cov kev pab cuam no yog pab dawb xwb. 日本語 (Japanese) 注意日本語での対応が必要な場合は 1-800-700-3874 (TTY: 1-800-735-2929)へお電話く ださい。点字の資料や文字の拡大表示など、障がいをお持ちの方のためのサービスも用 意しています。1-800-700-3874 (TTY: 1-800-735-2929)へお電話ください。これらのサ ービスは無料で提供しています。 한국어 (Korean) 유의사항: 귀하의 언어로 도움을 받고 싶으시면 1-800-700-3874 (TTY: 1-800-735-2929) 번으로 문의하십시오. 점자나 큰 활자로 된 문서와 같이 장애가 있는 분들을 위한 도움과 서비스도 이용 가능합니다. 1-800-700-3874 (TTY: 1-800-735-2929) 번으로 문의하십시오. 이러한 서비스는 무료로 제공됩니다. ພາສາລາວ (Laotian) ປະກາດ: ຖ້າທ່ານຕ້ອງການຄວາມຊ່ວຍເຫຼື ອໃນພາສາຂອງທ່ານໃຫໂ◌້ທຫາເບີ 1-800-7003874 (TTY: 1-800-735-2929). ຍັງມີຄວາມຊ່ວຍເຫຼື ອແລະການບໍລິການສໍາລັບຄົນພິການ ເຊັ່ນເອກະສານທີ່ເປັນອັກສອນນູນແລະມີໂຕພິມໃຫຍ່ ໃຫໂ◌້ທຫາເບີ 1-800-700-3874 (TTY: 1-800-735-2929). ການບໍລິການເຫົ່ ານີ້ບໍ່ຕ້ອງເສຍຄ່າໃຊຈ້່າຍໃດໆ. Mien LONGC HNYOUV JANGX LONGX OC: Beiv taux meih qiemx longc mienh tengx faan benx meih nyei waac nor douc waac daaih lorx taux 1-800-700-3874 (TTY: 1-800-735-2929). Liouh lorx jauv-louc tengx aengx caux nzie gong bun taux ninh mbuo wuaaic fangx mienh, beiv taux longc benx nzangc-pokc bun hluo mbiutc aengx caux aamz mborqv benx domh sou se mbenc nzoih bun longc. Douc waac daaih lorx 1-800-700-3874 (TTY: 1-800-735-2929). Naaiv deix nzie weih gong-bou jauv-louc se benx wang-henh tengx mv zuqc cuotv nyaanh oc.
Living Healthy Taglines 7-2025 www.thealliance.health Notice of Availability of Language Assistance and Auxiliary Aids and Services ਪੰਜਾਬੀ (Punjabi) ਿਧਆਨ ਿਦਓ: ਜੇ ਤੁਹਾਨੂੰ ਆਪਣੀ ਭਾਸ਼ਾ ਿਵੱਚ ਮਦਦ ਦੀ ਲੋੜ ਹੈ ਤ� ਕਾਲ ਕਰੋ 1-800-700-3874 (TTY: 1-800-735-2929). ਅਪਾਹਜ ਲੋਕ� ਲਈ ਸਹਾਇਤਾ ਅਤੇ ਸੇਵਾਵ�, ਿਜਵ� ਬ�ੇਲ ਅਤੇ ਮੋਟੀ ਛਪਾਈ ਿਵੱਚ ਵੀ ਦਸਤਾਵੇਜ਼ ਉਪਲਬਧ ਹਨ। ਕਾਲ ਕਰੋ 1-800-700-3874 (TTY: 1-800-735-2929). ਇਹ ਸੇਵਾਵ� ਮੁਫਤ ਹਨ। Русский (Russian) ВНИМАНИЕ! Если вам нужна помощь на вашем родном языке, звоните по номеру 1-800-700-3874 (линия TTY: 1-800-735-2929). Также предоставляются средства и услуги для людей с ограниченными возможностями, например документы крупным шрифтом или шрифтом Брайля. Звоните по номеру 1-800-700-3874 (линия TTY: 1800-735-2929). Такие услуги предоставляются бесплатно. Español (Spanish) ATENCIÓN: si necesita ayuda en su idioma, llame al 1-800-700-3874 (TTY: 1-800-855-3000). También ofrecemos asistencia y servicios para personas con discapacidades, como documentos en braille y con letras grandes. Llame al 1-800-700-3874 (TTY: 1-800-855-3000). Estos servicios son gratuitos. Tagalog (Filipino) ATENSIYON: Kung kailangan mo ng tulong sa iyong wika, tumawag sa 1-800-700-3874 (TTY: 1-800-735-2929). Mayroon ding mga tulong at serbisyo para sa mga taong may kapansanan,tulad ng mga dokumento sa braille at malaking print. Tumawag sa 1-800-700-3874 (TTY: 1-800-735-2929). Libre ang mga serbisyong ito. ภาษาไทย (Thai) โปรดทราบ: หากคุณต้องการความช่วยเหลือเป็นภาษาของคุณ กรุณาโทรศัพท์ไปที่หมายเลข 1-800-700-3874 (TTY: 1-800-735-2929) น อกจากนี้ ยังพร้อมใหค้ วามช่วยเหลือและบริการต่าง ๆ ส าหรับบุคคลที่มีความพิการ เช่น เอกสารต่าง ๆ ที่เป็นอักษรเบรลล์และเอกสารที่พิมพ์ด้วยตัวอักษรขนาดใหญ่ กรุณาโทรศัพท์ไปที่หมายเลข 1-800-700-3874 (TTY: 1-800-735-2929) ไม่มีค่าใช้จ่ายส าหรับบริการเหล่านี้ Українська (Ukrainian) УВАГА! Якщо вам потрібна допомога вашою рідною мовою, телефонуйте на номер 1-800-700-3874 (TTY: 1-800-735-2929). Люди з обмеженими можливостями також можуть скористатися допоміжними засобами та послугами, наприклад, отримати документи, надруковані шрифтом Брайля та великим шрифтом. Телефонуйте на номер 1-800-700-3874 (TTY: 1-800-735-2929). Ці послуги безкоштовні. Tiếng Việt (Vietnamese) CHÚ Ý: Nếu quý vị cần trợ giúp bằng ngôn ngữ của mình, vui lòng gọi số 1-800-7003874 (TTY: 1-800-735-2929). Chúng tôi cũng hỗ trợ và cung cấp các dịch vụ dành cho người khuyết tật, như tài liệu bằng chữ nổi Braille và chữ khổ lớn (chữ hoa). Vui lòng gọi số 1-800-700-3874 (TTY: 1-800-735-2929). Các dịch vụ này đều miễn phí.
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