Protecting your privacy
Details about your health care
are personal, and you deserve to
have them kept that way. at’s
why we do all we can to protect
your privacy. We make sure your
personal health information is
kept safe.
We may disclose your
information for the purposes of
treatment, payment and health
care operations without having
to ask your permission. An
example of this would be to tell a
provider if you were eligible as an
Alliance member, so that she or
he could treat you. ere are other
situations in which we may also
disclose information without your
permission. ese are determined
by law.
If other people ask us for your
information, outside of what is
allowed by law, you must say it is
OK before we can give it to them.
We often review the way we keep
your information safe. And we’ll
continue to do so. We want you to
have good care and peace of mind.
If you would like more
information about our privacy
practices, please see the Notice of
Privacy Practices at the back of
your Member Handbook/Evidence
of Coverage.
5
living
healthy
member news
MEMBER REWARDS
You could win a
$25 to $50 gift card
A
s an Alliance member,
you may be eligible to win
some prizes. We call these
prizes
Member Rewards
. ey are
meant to help you work with your
doctor to stay healthy.
Some of the rewards are given
through a ra e. We pick three
winners each month (one in Santa
Cruz County, one in Monterey
County and one in Merced County)
for each reward.
Other rewards are given to
members who get certain tests and
exams from their doctor to help
them stay healthy.
How can I enter a raffle for a
chance to win rewards?
Keep appointments that
you make with your doctors.
Members who have not missed
any appointments are entered
into a ra e for a gift card. If you
have to cancel a doctor visit,
call the doctor to reschedule at
least one or two days before the
appointment.
If you have asthma, work with
your doctor to create an asthma
action plan.
is is something
that will help you learn more about
your asthma and how to take care
of it.
How can I get rewards
directly?
If you have diabetes and are
21 years or older, you can get
a reward if you get certain
tests and exams each year that
will help you stay healthy.
Talk
to your doctor about when you
should have these done.
See your doctor within
the rst 12 weeks of your
pregnancy.
is will help to
make sure you and your baby are
healthy. You can also get a reward
if you are already pregnant when
you become an Alliance member.
Just be sure to see your doctor for
a prenatal visit within six weeks
of when you become an Alliance
member.
We know that you are an
important partner, along with your
doctor and with us, in making sure
you stay healthy. ese rewards
are our way of letting you know
we appreciate your e orts in
maintaining your good health.
If you have questions about the
Member Rewards, please call the
Alliance’s Health Education Line at
1-800-700-3874, ext. 5580
.
