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T
hink of your Primary Care
Provider (PCP) as your
gateway to the world of
health care.
He or she will be your first stop
when you’re sick and when you
need advice about staying well.
PCPs can be general practice
or family medicine doctors,
pediatricians, or internists.
You can also choose a clinic or
medical group to be your PCP.
Among other things, your PCP
will:
■
■
Guide all of your health care.
■
■
Be the one you go to for regular
care and when you’re sick.
■
■
Help prevent health problems.
■
■
Refer you to other doctors as
needed.
Over time, your PCP will get to
know your health history and help
you make good choices so you can
stay well.
We can help you
find a doctor
One of the best ways to stay well is to
work closely with a doctor. If you don’t
have one already, we can help.
To find a doctor in our network,
call Member Services at
1-800-700-3874
. Or you can use our
online Provider Directory on our
website,
ccah-alliance.org.
This simple step can lead to a
healthier you.
What is a PCP?
Picking your doctor, group or clinic.
You can find a PCP
by looking in your Provider Directory in the PCP section. Or, for the
most up-to-date information, go to our website,
ccah-alliance.org.
1.
Click on the “Members” page.
2.
Then click on the blue “Provider Directory” box to the left.
3.
Go to “1. Search the online Provider Directory,” and then select
your language.
4.
A new window will open up. Pick your health plan (Medi-Cal,
IHSS or Medi-Cal Access Program) from the Health Plan drop-down
box.
5.
Pick “Primary Care Physician (PCP)” from the provider category
drop-down box.
6.
Make sure you look for a PCP who is taking new patients. To
find a PCP who is taking new patients, check the “Accepting new
patients” box.
7.
Then pick your county and click “Begin Search.”
8.
Once you’ve picked a doctor, call Member Services to let us know
who you want.
If you were an established patient of a PCP in our network before
becoming an Alliance member and want to see if you can pick that
doctor as your Alliance PCP, call Member Services. We will have to get
approval from the provider. Being an established patient means that
you were seeing that doctor on a regular basis within the past year.
Clip and save the steps to finding a PCP
member health
6
living
healthy