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family health
Q.
Do Alliance Medi-Cal
members have access to
mental health care services?
A.
Yes, mental health benefits are
available to Alliance Medi-Cal
members through Beacon Health
Strategies. Depending on the level
of services you need, you may be
referred to your county mental
health plan.
Q.
What services
are available?
A.
These services
are offered:
■
■
Therapy—individual or group
■
■
Psychiatric consultation
■
■
Psychological testing
■
■
Behavioral health treatment for
children with autism spectrum
disorder (ASD)
Q.
How can I
get services?
A.
Alliance Medi-Cal members
can access the services listed
above by calling Beacon Health
T
his is a Medi-Cal benefit
for children receiving
Early and Periodic
Screening, Diagnosis and
Treatment (EPSDT) services.
EPSDT services are extra
Medi‑Cal services. This program
helps find and care for health
problems in children from birth
to 21 years of age. These services
are for those who have full-scope
Medi-Cal.
Ask your doctor or clinic
about EPSDT services. You
may get these services if your
health provider thinks that
you need them. These services
may also include nonmedical
transportation (NMT). NMT can
help you get to and from medical
appointments for EPSDT
services covered by the Alliance.
NMT must be approved
in advance by the Alliance.
Please call
1-800-700-3874,
ext. 5577,
at least five business
days (Monday through Friday)
before your appointment to
ask for NMT. Or call as soon as
you can if you have an urgent
appointment. Depending upon
your location, options for NMT
may be taxi, bus, or other public
or private vehicle.
Need
a ride?
Nonmedical
transportation for
children receiving
EPSDT services
Strategies at
1-855-765-9700
.
Q.
Does Beacon offer substance
use services?
A.
No. Medi-Cal substance use
services are not available
through Beacon. These services are
managed by your county mental
health plan. Beacon staff can let
you know where to call for these
services.
Q.
What should I expect when
I call?
A.
You or a family member can
call Beacon Health Strategies
and talk to a mental health
professional. They will ask you a
few questions and will then help
you find a provider near you.
Q.
Do In-Home Supportive
Services (IHSS) and Medi-Cal
Access Program (MCAP) members
have access?
A.
Yes, IHSS and MCAP members
have access through
OptumHealth at
1-800-808-5796
.
Frequently asked
questions about
mental health services
For hearing- or speech-impaired members: TTY line 1-800-735-2929
2
living
healthy